Laís Ferro Pradines is an Operations Manager at isaac, specializing in Customer Success and Onboarding for technology firms. With a background in Architecture and a postgraduate degree from Insper, she excels at structuring implementation journeys that reduce churn and accelerate time-to-value. She has over five years of experience leading teams and automation projects.
Her career began in architecture and urbanism before she transitioned into becoming a leader in customer success operations for the technology industry.
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