Lacey Ketelsen in

Lacey Ketelsen

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Continuous Improvement at Asurion
📍 Nashville Metropolitan Area, United States

Lacey Ketelsen is a strategic leader on Asurions Strategy & Innovation team, specializing in continuous improvement and operational excellence. Leveraging her Executive MBA and military leadership training, she focuses on high-value business initiatives. People who have worked with her describe her as driven, focused, intelligent, caring, and compassionate.

Lacey is passionate about enhancing the customer experience and operational efficiency, driven by her personal and professional motto to "Be Awesome. " She actively pursues ongoing education, recently earning a certification in AI proficiency and participating in Asurions leadership programs to further develop her skills and ability to mentor others.

She has a background in logistics and strategic leadership from her time in the Army National Guard.

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Experience
14 Years
Current Role
Continuous Improvement
Location
Nashville Metropolitan Area, United States
Personality Overview

How Lacey shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lacey cares about

Operational Excellence
This is a core skill listed across her multiple roles at Asurion and in her Executive MBA, indicating a long-term professional focus.
AI Proficiency
She recently obtained a certification in "ProfAI: AI Proficiency, " showing a current interest in applying artificial intelligence in a business context.
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Career

Work history

7-2024
Continuous Improvement
Asurion
6-2023 - 7-2024
Strategy & Innovation
Asurion
5-2020 - 7-2022
Strategic Initiatives
Asurion
11-2018 - 5-2020
Global Sourcing and Supplier Management
Asurion
9-2017 - 10-2018
Director of Supply Chain & Operations
The Tisdale Group
In the press

Media appearances

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Education
12-2023
Executive MBA
Quantic School of Business and Technology
Bachelor of Arts - BA
Doane University
Logistics
National Guard Professional Education Center
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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