Lacy Miles

Wildcard
DISC Type : ics

EVP, Treasury Management & Cashier at Community State Bank - Des Moines, IA

Johnston, Iowa, United States

Overview

Lacy Miles is an award-winning banking executive, serving as EVP, Treasury Management and Cashier at Community State Bank. A Grand View University alumna, she has risen through the ranks since 2010. She was named a 2023 Forty Under 40 by the Des Moines Business Record and received the 2024 ABA Emerging Leaders Award.

Outside of work, Lacy is a dedicated community leader, serving on the board for Easterseals Iowa and as Co-Chair for Iowa Women Lead Change Metro Women Connect. She is also the past president of Bleeding Disorders of the Heartland and actively supports NAMI Iowa, showing deep commitment to local non-profits.

She has been recognized for her leadership and community service with over a dozen local and state organizations.

Personality Overview

ROI Driven

Friendly But Slow

Requires Proof

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Treasury Management
Her entire career at Community State Bank has focused on treasury and operations, helping businesses streamline processes and maximize their cash positions.
Community Leadership
She holds leadership roles in multiple non-profits, including serving on the board for Easterseals Iowa, demonstrating a deep commitment to community service.
Supporting Easterseals Iowa
As a board member, she is passionately involved with the organization's mission to empower Iowans with disabilities, frequently participating in and promoting their events.

Media Appearances

Lacy has no verified media appearances

Work History

1-2025
EVP, Treasury Management & Cashier at Community State Bank - Des Moines, IA
9-2023
Senior Vice President, Treasury Management & Cashier at Community State Bank - Des Moines, IA
1-2022 - 12-2023
Senior Vice President, Treasury Management at Community State Bank - Des Moines, IA
12-2018 - 12-2021
Vice President of Treasury Management at Community State Bank - Des Moines, IA
12-2016 - 12-2018
Treasury Services Officer at Community State Bank - Des Moines, IA

Education

2006 - 2009
Bachelor's degree from Grand View University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Johnston, Iowa, United States Job Level : Leadership Designation : EVP, Treasury Management & Cashier at Community State Bank - Des Moines, IA
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Insights For Selling To Lacy

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Build rapport, it will come handy to handle hard questions later
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lacy is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Lacy

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Lacy move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Lacy take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Lacy

Personality Compatibility


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