Latha M S

Enthusiast
DISC Type : i

Delivery Manager at Tata Consultancy Services

Bengaluru, Karnataka, India

Overview

Latha is an experienced Delivery Manager and Operations Leader with a history of working at major IT firms like Tata Consultancy Services, Wipro, and Cognizant. She is skilled in team management, process improvement, and resource management, holding a BSc in Electronics from Bangalore University.

After taking a career break for full-time parenting, Latha is now actively seeking new professional opportunities. This period highlights her dedication to her family, and she is now eager to re-engage with her career and take on a new challenge.

She has specific expertise in Kaizen, the business philosophy focused on continuous improvement.

Personality Overview

Non-Confrontational

Optimistic

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Team Leadership
Her experience includes managing teams of up to 50 members at Wipro and holding leadership roles at Cognizant and TCS, focusing on meeting SLAs and optimizing performance.
Process Improvement
Skilled in Kaizen, she has a background in managing key performance indicators, handling client escalations, and implementing process enhancements to drive efficiency.
Career Relaunch
She is actively looking for a new role after a career break for child care, indicating a strong motivation to re-enter the workforce and apply her skills.

Media Appearances

Latha has no verified media appearances

Work History

12-2024
Delivery Manager at Tata Consultancy Services
9-2023 - 12-2024
Full-time parenting at Career Break
3-2019 - 9-2023
Team Leader at Cognizant
9-2017 - 12-2018
Assistant Manager at Wipro Limited
3-2007 - 5-2017
Team Lead at CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED

Education

6-2003 - 6-2006
Bsc from Jyoti Nivas College Autonomous, Bangalore

More Information

Social Presence :

Prographics :

Exp : 18 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Delivery Manager at Tata Consultancy Services
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Insights For Selling To Latha

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Latha is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Latha

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Latha move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Latha take some risk or not?

  • They can take some low-probability risks if needed.

You And Latha

Personality Compatibility


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