Laura Miller

Observer
DISC Type : ci

Marketing Manager at TelXL Limited

Lutterworth, England, United Kingdom

Overview

Laura is an experienced marketing manager in the information technology sector with a strong background in public relations and corporate communications. A graduate of Leeds Beckett University, her diverse career includes founding a PR firm and serving as a Senior Public Engagement Officer for the South Yorkshire Police.

Laura recently shared news of her maternity leave, reflecting on the exciting projects and amazing team she is part of at TelXL. She expresses a deep appreciation for strong leadership and team collaboration, as shown in her public congratulations to colleagues for their achievements.

During her final year PR degree project, her university tutor noted that her team justifiably earned a "first" for their excellent work.

Personality Overview

Curious

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

CCaaS Platforms
Actively promotes TelXL's next-generation CCaaS platform, Cxp, and encourages attendance at industry events like the UK Partner Week Summit to showcase it.
Corporate Communications
Has extensive experience in media relations and crisis management from her time with the police and running her own PR agency, Enhance PR.
Brand Relaunch
Recently announced the launch of the new TelXL website, a key marketing project she likely spearheaded, using the hashtag #cxreimagined.

Media Appearances

Laura has no verified media appearances

Work History

2-2023
Marketing Manager at TelXL Limited
10-2020 - 6-2022
Marketing Consultant at Darkbeam
8-2014 - 11-2019
Marketing Communications Manager at SKURIO
3-2014 - 3-2016
Business Owner at Enhance PR
3-2014 - 8-2014
Senior Public Engagement Ofifcer at South Yorkshire Police

Education

2006 - 2010
Bachelor's Degree from Leeds Beckett University
1998 - 2004
Education details unavailable from South Axholme School

More Information

Social Presence :

Prographics :

Exp : N/A Location : Lutterworth, England, United Kingdom Job Level : N/A Designation : Marketing Manager at TelXL Limited
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Insights For Selling To Laura

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Ask them questions to understand their needs better while staying affable
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laura is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Laura

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Laura move?

  • They like to analyze well and then make their decisions.
  • Can Laura take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Laura

Personality Compatibility


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