Lauren Gilchrist

Galvanizer
DISC Type : Id

Senior Director of Product & Platform - Maryland Digital Service at State of Maryland

Washington, District of Columbia, United States

Overview

Lauren is a product and platform leader with a passion for transforming how the public sector builds software. Currently with the Maryland Digital Service, she has held director-level roles at VMware Tanzu and Pivotal Labs, focusing on government clients. People who have worked with her describe her as a team player with a terrific attitude.

Outside of her primary roles, Lauren is passionate about building diverse teams and better products. She has engaged in the tech community as a speaker, mentor, and co-founder of Hackn Jill, which organized hackathons with balanced gender ratios. Her interests include rock climbing, running relay races, and cooking for friends.

In 2015, she relocated to Washington D. C. specifically to help build out Pivotal Labs federal practice from the ground up.

Personality Overview

Pragmatic

Self-Assured

Trusting

They respond better to a combination of speed and relationship.  They like to keep things under control. They are more likely to be open to unproven but exciting technologies.

Topics They Care About

Public Sector Tech
Her entire career focus is on helping federal, state, and local government agencies leverage technology to deliver better value to their constituents.
Digital Transformation
She specializes in helping organizations, particularly in government, fundamentally reimagine their software teams, processes, and culture.
Customer-Centric Products
She is passionate about customer development, which is the process of deeply understanding a user's problem before building a solution for them.

Media Appearances

Lauren has no verified media appearances

Work History

4-2025
Senior Director of Product & Platform - Maryland Digital Service at State of Maryland
9-2021 - 10-2024
Director, Civilian & SLED, Public Sector Labs at VMware Tanzu Labs
9-2020 - 9-2021
Delivery Lead, Growth & Strategy, Federal Labs at VMware Tanzu Labs
4-2016 - 9-2021
Director, Labs DC at VMware Tanzu Labs
9-2015 - 4-2016
Product Manager Manager, Labs DC at VMware Tanzu Labs

Education

2002 - 2006
B.A from Columbia University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Washington, District of Columbia, United States Job Level : Senior Designation : Senior Director of Product & Platform - Maryland Digital Service at State of Maryland
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Insights For Selling To Lauren

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Appeal to their sense of self-worth and how they will impact their organization
  • You might need to keep the conversation on track, they tend to slide off-topic

DONT's

  • Don’t make promises that are hard to keep
  • Don’t rely too much on what they promise, make your own deductions
  • Don’t hesitate from asking questions, but take a friendly and warm approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lauren is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Lauren

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Lauren move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Lauren take some risk or not?

  • They can take risks if necessary.

You And Lauren

Personality Compatibility


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