Lauren Lewis
Login to view DISC.Lauren is the Chief Operating Officer at OVO, leading a 5, 000-person global operation focused on customer-centric transformation through platform technology and AI. With a BSc in Psychology and a certification in Agile Leadership, people who have worked with her describe her as an inspirational leader, natural coach, and highly intuitive.
She is a passionate advocate for mentorship, helping colleagues achieve their potential. Lauren actively champions causes she believes in, including better protection for customer-facing employees and promoting sponsorship for women in the workplace. She leverages her platform to support and uplift others in business.
Her operational teams were recently named European Contact Centre of the Year 24 and UK Complaints Team of the Year 25.
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