Lauren is the Senior Director of Product Design for AI Experiences at Sprout Social, where she leads the strategy for human-centered AI and UX. A graduate of the University of Michigan and holding an MS in Human-Computer Interaction from DePaul University, she has a robust background in building design teams and systems.
Outside of her core role, Lauren is actively involved in the design community, participating in leadership roundtables with other senior professionals. She frequently champions her team and company online, showing a passion for building a strong and collaborative work environment through active recruitment and support for her colleagues.
She built and led the team at Capital One that launched Eno, the first natural language chatbot by a major U.S. bank.
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