Morgan DeSelm in

Morgan DeSelm

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Senior Strategic Program Manager, Customer Success at Sprout Social, Inc.
📍 Greater Chicago Area, United States

Morgan is a Senior Strategic Program Manager at Sprout Social, Inc. with a long tenure at the company. She has progressed through several senior customer success roles, specializing in managing strategic, key, and enterprise-level accounts, demonstrating deep expertise in B2B client relationship management.

Outside of her direct role, Morgan follows major business news and management trends. She shows an active interest in publications like the Harvard Business Review and CNN Business, indicating a passion for staying informed on the broader landscape of corporate strategy and current events.

She was publicly excited about Sprout Socials strategic acquisition of the influencer marketing platform Tagger Media.

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Experience
13 Years
Current Role
Senior Strategic Program Manager, Customer Success
Job Level
Middle
Location
Greater Chicago Area, United States
Personality Overview

How Morgan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Morgan cares about

Customer Success
Her entire career at Sprout Social has been dedicated to customer success, progressing from manager roles to her current strategic program management position.
Enterprise Software
She has extensive experience working with Enterprise and Strategic Key Accounts, indicating a deep understanding of the needs of large organizations.
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Career

Work history

3-2026
Senior Strategic Program Manager, Customer Success
Sprout Social, Inc.
5-2024 - 3-2026
Senior Customer Success Manager, Strategic Key Accounts
Sprout Social, Inc.
2-2023 - 5-2024
Customer Success Manager, Strategic Key Accounts
Sprout Social, Inc.
8-2022 - 2-2023
Principal Customer Success Manager, Enterprise
Sprout Social, Inc.
8-2021 - 8-2022
Senior Customer Success Manager, Enterprise
Sprout Social, Inc.
In the press

Media appearances

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Education
Education details unavailable
University of Illinois Urbana-Champaign
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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