Lavanya Katchala in

Lavanya Katchala

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Senior Customer Success Manager at Keka HR
📍 Hyderabad, Telangana, India

Lavanya Katchala is a Senior Customer Success Manager at Keka HR, specializing in fostering long-term client partnerships, reducing churn, and ensuring product adoption. Her background includes experience as a Senior Human Resources Executive at Amazon, and she holds a Bachelor of Technology from SRKR Engineering College.

During her college years, she demonstrated leadership as a senior member of the computer engineering student association. Her professional interests include major enterprise technology companies like IBM and Oracle, reflecting a deep engagement with the broader tech landscape.

She was named the "Customer Champion" by Kekas founder, recognizing her dedication and hard work.

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Experience
8 Years
Current Role
Senior Customer Success Manager
Job Level
Middle
Location
Hyderabad, Telangana, India
Personality Overview

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Priorities

Topics Lavanya cares about

Client Retention
Her specialization involves fostering long-term partnerships and providing strategic guidance to reduce customer churn.
HR Technology
Combines her current role at Keka HR with past experience in HR operations at Amazon, showing a deep understanding of the HR tech space.
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Career

Work history

8-2024
Senior Customer Success Manager
Keka HR
3-2023 - 7-2024
Customer Success Manager
Keka HR
11-2019 - 1-2023
Senior Human Resources Executive
Amazon
6-2019 - 10-2019
Trainee
iB Hubs
7-2017 - 6-2019
senior body member in SRKRACE.
SRKR Engineering College
In the press

Media appearances

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Education
2016 - 2019
Bachelor of Technology
SRKR Engineering College
2013 - 2016
government polytechnic college srikakulam
bhashyam public school visakhapatnam
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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