Lavanya Katchala in

Lavanya Katchala

Sharpshooter · DISC type DC
Senior Customer Success Manager at Keka HR
📍 Hyderabad, Telangana, India

Lavanya Katchala is a Senior Customer Success Manager at Keka HR, specializing in fostering long-term client partnerships, reducing churn, and ensuring product adoption. Her background includes experience as a Senior Human Resources Executive at Amazon, and she holds a Bachelor of Technology from SRKR Engineering College.

During her college years, she demonstrated leadership as a senior member of the computer engineering student association. Her professional interests include major enterprise technology companies like IBM and Oracle, reflecting a deep engagement with the broader tech landscape.

She was named the "Customer Champion" by Kekas founder, recognizing her dedication and hard work.

Read the full overview →
Experience
8 Years
Current Role
Senior Customer Success Manager
Job Level
Middle
Location
Hyderabad, Telangana, India
Personality Overview

How Lavanya shows up

ROI Driven
Precise But Practical
Fast But Analytical

They respond well to strong and respectful communication. They prefer to be the ones controlling the conversation or defining the terms. They like to move fast and expect the same from others.

Priorities

Topics Lavanya cares about

Client Retention
Her specialization involves fostering long-term partnerships and providing strategic guidance to reduce customer churn.
HR Technology
Combines her current role at Keka HR with past experience in HR operations at Amazon, showing a deep understanding of the HR tech space.
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Career

Work history

8-2024
Senior Customer Success Manager
Keka HR
3-2023 - 7-2024
Customer Success Manager
Keka HR
11-2019 - 1-2023
Senior Human Resources Executive
Amazon
6-2019 - 10-2019
Trainee
iB Hubs
7-2017 - 6-2019
senior body member in SRKRACE.
SRKR Engineering College
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2016 - 2019
Bachelor of Technology
SRKR Engineering College
2013 - 2016
government polytechnic college srikakulam
bhashyam public school visakhapatnam
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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