Lee Ann Weales in

Lee Ann Weales

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Customer Service Manager at Escalade Sports
📍 Evansville, Indiana, United States

Lee Ann is a customer experience professional and the Customer Service Manager at Escalade Sports. She specializes in new system implementations, having led teams through Salesforce and ERP platform launches. People who have worked with her describe her as thorough, knowledgeable, patient, and an excellent trainer.

She has a passion for connecting strategy and service, often drawing parallels between her professional expertise and personal experiences, such as planning her own wedding. Her interests include major brands known for their customer focus, like The Walt Disney Company and Amazon.

Unique fact: Lee Ann is a PACE Registered Paralegal, bringing a unique legal background to her customer service and training career.

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Experience
27 Years
Current Role
Customer Service Manager
Job Level
Middle
Location
Evansville, Indiana, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Lee cares about

CRM/ERP Implementation
She has a proven history of supporting customer service teams in developing and launching both Salesforce and ERP platforms at previous companies.
Customer Service Training
Her recommendations praise her as a great trainer who adapts her approach. She is certified in Creative Training Techniques.
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Career

Work history

7-2020
Customer Service Manager
Escalade Sports
1-2012 - 5-2020
Training Supervisor
MasterBrand Cabinets
1-2006 - 1-2012
Consumer Affairs Analyst
MasterBrand Cabinets
1-1998 - 1-2006
Paralegal
Birk & Birk Attorneys at Law
In the press

Media appearances

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Education
1998 - 2002
General Business
Indiana University Southeast
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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