Lena Wakefield

Go-getter
DISC Type : d

Enterprise Sales at SoundHound

San Francisco, California, United States

Overview

Lena is an Enterprise Sales professional at SoundHound, where she helps restaurant leaders implement game-changing customer experiences using Voice AI technology. She has a background that spans sales, content writing, and UX design, and holds a Master of Arts from FAU Erlangen-Nürnberg.

Based on her professional headline, Lena is a proud and capable husky owner, suggesting a love for dogs and the outdoors. Her educational background, with degrees from universities in both Germany and South Africa, points to a worldly and adaptable nature with significant international experience.

Her motto is: "If I can handle my husky I can handle anything. "

Personality Overview

Decisive

Direct & Candid

Vision Oriented

They respond well to confident salespeople.  They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Voice AI in Restaurants
Her current role focuses on leveraging Voice AI to help restaurants drive growth, combat labor shortages, and improve the customer experience.
Consumer Electronics
She actively promoted SoundHound's presence and live demos at the Consumer Electronics Show (CES), showing an interest in cutting-edge tech.
Future of QSR
She shares content on how technology is creating convenience and efficiency in the fast-paced world of Quick Service Restaurants (QSRs).

Media Appearances

Lena has no verified media appearances

Work History

7-2022
Enterprise Sales at SoundHound
6-2021 - 7-2022
Sales at Bolster, Inc
3-2021 - 6-2021
Content Writer at MAXPRO Fitness
3-2021 - 6-2021
UX Designer/Researcher at MAXPRO Fitness
11-2020 - 1-2021
Social Media Marketing Manager at Mudflap

Education

2016 - 2019
Master of Arts - MA from FAU Erlangen-Nürnberg
2013 - 2015
Bachelor of Arts - BA from Rhodes University

More Information

Social Presence :

Prographics :

Exp : 6 Location : San Francisco, California, United States Job Level : N/A Designation : Enterprise Sales at SoundHound
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Insights For Selling To Lena

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lena is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Lena

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Lena move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Lena take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Lena

Personality Compatibility


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