Lisa Carmichael, MA

Judge
DISC Type : Dc

Owner at ChangeAbility LLC

Los Angeles Metropolitan Area, United States

Overview

Lisa Carmichael is a change management expert with nearly 30 years of experience, specializing in the human-side of AI and technology adoption. A former Senior Manager at Deloitte, she is often described by colleagues as courageous, thoughtful, and passionate. She holds an MA from Antioch University-Los Angeles.

She is a dedicated researcher who emphasizes grounding her strategies in credible data and literature. Lisa is intellectually curious and reflects on topics like cognitive science and the challenges of maintaining focus in a world full of information.

Unique fact: For a recent article on AI, she personally reviewed nearly 50 published sources to ensure her insights were research-led.

Personality Overview

Fast But Wary

Features Driven

Quality Focused

They do not care very much about building rapport or relationships.  They like to stay in control of the negotiation or defining of the terms. They are less concerned about the product and more about its potential impact.

Topics They Care About

AI Adoption Strategy
Her core focus is advising organizations on the people-related challenges of implementing AI, emphasizing strategy over speed to ensure ROI.
Research-Led Approaches
She deeply values grounding her work in credible, published research and data, seeing it as foundational to effective strategy.
Managing Change Resistance
Passionate about helping employees and leaders navigate the uncertainty and resistance that often accompanies major technological shifts in an organization.

Media Appearances

Lisa has no verified media appearances

Work History

3-2024
Owner at ChangeAbility LLC
6-2011 - 10-2023
Senior Manager, Human Capital at Deloitte
5-2007 - 5-2011
Manager, Human Capital at Deloitte
9-2001 - 4-2007
Principal and Vice President at Frontier Associates, Inc.
10-1996 - 8-2001
Owner and Principal at Carmichael Associates

Education

Master of Arts (MA) from Antioch University-Los Angeles
Bachelor of Arts (BA) from San José State University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Los Angeles Metropolitan Area, United States Job Level : N/A Designation : Owner at ChangeAbility LLC
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Insights For Selling To Lisa

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Speak about competitive differentiation that your product offers
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Avoid being too verbose
  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lisa is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Lisa

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Lisa move?

  • If convinced, they can reach decisions quite fast.
  • Can Lisa take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Lisa

Personality Compatibility


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