Liz O'Connor

Visionary
DISC Type : Ds

Vice President IT - Customer and BGE CIO at Exelon

West Friendship, Maryland, United States

Overview

Liz OConnor is the Vice President of IT - Customer and CIO for BGE at Exelon, where she leads digital solutions and strategy. Her career is centered on customer experience and technology, leveraging human-centered design and AI-driven efficiency. She holds a BBA from Hofstra University.

Outside of her corporate role, Liz is deeply committed to community service and health advocacy. She actively fundraises and participates in events for the Alzheimers Association and serves on the team for the Ulman Foundation, which supports young adults impacted by cancer.

She spends her free time doing hands-on volunteering, such as assembling benches and painting tables for local community gardens.

Personality Overview

Early Adopter

Goal-Oriented

Objective Evaluator

Reading between the lines and seeing beyond your words comes naturally to them.  They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Customer-Centric IT
Her title as VP IT - Customer and previous roles in customer strategy underscore her focus on using technology to improve the end-user experience, championing human-centered design.
Digital Transformation
As BGE's CIO, she is responsible for driving innovation. Her focus on digital solutions and AI-driven efficiency highlights her interest in modernizing the utility industry.
Alzheimer's Advocacy
She is a passionate fundraiser and participant in the Walk to End Alzheimer's, frequently rallying support for the Alzheimer's Association and its Greater Maryland Chapter.

Media Appearances

Liz has no verified media appearances

Work History

11-2021
Vice President IT - Customer and BGE CIO at Exelon
9-2018 - 11-2021
VP of Support Services and Chief Safety Officer at Baltimore Gas & Electric
1-2018 - 9-2018
Director - Digital New Products and Services at Exelon
4-2016 - 1-2018
Director - Customer Strategy and Governance at Baltimore Gas & Electric
4-2014 - 4-2016
Manager - Customer Strategy and Governance at Baltimore Gas & Electric

Education

1996 - 2000
BBA from Hofstra University
1992 - 1996
Education details unavailable from Centennial High School

More Information

Social Presence :

Prographics :

Exp : 18 Location : West Friendship, Maryland, United States Job Level : Leadership Designation : Vice President IT - Customer and BGE CIO at Exelon
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Insights For Selling To Liz

During A Call Or A Meeting

DO's

  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Liz is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Liz

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Liz move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Liz take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Liz

Personality Compatibility


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