Lizette E.

Energizer
DISC Type : I

Training Specialist at iCiX

Rancho Santa Margarita, California, United States

Overview

Lizette is an experienced Implementation Specialist and Account Manager with a background in customer service and software training. Holding an MBA from the Western Institute of Technology and Higher Education, she focuses on leading customer implementation projects, ensuring clients meet their objectives and maximize software utilization through effective training and support.

Personality Overview

Enthusiastic

Imaginative

Informal

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are friendly, approachable and love to make new connections. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Customer Onboarding
Leads the preparation and execution of multiple, concurrent implementation projects for new customers, guiding them through the onboarding process.
Software Training
Provides comprehensive software application training to end-users through a variety of delivery methods, including both web-based and on-site sessions.
Implementation Projects
Manages the entire implementation lifecycle for clients, ensuring they meet projected timelines and successfully integrate their suppliers into the system.

Media Appearances

Lizette has no verified media appearances

Work History

2-2011 - 10-2014
Training Specialist at iCiX
1-2009 - 2-2011
Implementation Specialist/Account Manager at iCiX
4-2005 - 1-2008
Customer Services Supervisor at US Airways

Education

1999 - 2004
Master of Business Administration (MBA) from Western Institute of Technology and Higher Education

More Information

Social Presence :

Prographics :

Exp : 8 Location : Rancho Santa Margarita, California, United States Job Level : N/A Designation : Training Specialist at iCiX
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Insights For Selling To Lizette

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Do some small talk, ask them how things are going on their side
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lizette is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Lizette

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Lizette move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Lizette take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Lizette

Personality Compatibility


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