Loek De Wijze
Login to view DISC.Loek de Wijze is the Senior Vice President of Strategic Account Management at Teleperformance, specializing in customer experience for the eCommerce industry. With a Bachelor of Commerce degree, he focuses on boosting customer loyalty and employee satisfaction. People who have worked with him often describe him as passionate, knowledgeable, and inspiring.
He is dedicated to transforming traditional contact centers into modern, multi-channel customer experience hubs. His work involves bringing innovation to customer contact and adapting to changing consumer behaviors, with a strong focus on enhancing online retail experiences.
Unique fact: Loek has authored several publications on the evolution of customer service, including the shift towards proactive engagement for online shops.
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