Lonnie Gines in

Lonnie Gines

Editor · DISC type SC
Customer Success Manager at IPRO Media, Inc.
📍 Greater Phoenix Area, United States

Lonnie Gines is a Customer Success Manager at IPRO Media, focusing on helping SMBs maximize ROI from managed IT and collaboration solutions. With a background at Mitel and a Bachelor of Science from Black Hills State University, he specializes in client adoption, retention, and risk mitigation.

He has a keen interest in emerging AI-powered platforms designed to enhance sales and customer conversations.

Read the full overview →
Experience
12 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Greater Phoenix Area, United States
Personality Overview

How Lonnie shows up

Late Adopter
Sometimes Friendly
Self-Disciplined

Being observant comes to them naturally. The only way to convince them is by showing them examples and ample proof. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Priorities

Topics Lonnie cares about

Technology ROI
His professional focus is ensuring clients achieve measurable business value and ROI from their technology investments, particularly for SMBs.
Client Retention
A core specialty mentioned in his role is client adoption and retention, indicating a focus on long-term customer value and success.
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Career

Work history

4-2025
Customer Success Manager
IPRO Media, Inc.
7-2013 - 4-2025
System Implementation and Support Specialist
Mitel
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2000 - 2023
Bachelor of Science (BS)
Black Hills State University
8-1998 - 5-2000
Associate's degree
Northern Wyoming Community College
Social presence
in
Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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