Lonnie Gines in

Lonnie Gines

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Customer Success Manager at IPRO Media, Inc.
📍 Greater Phoenix Area, United States

Lonnie Gines is a Customer Success Manager at IPRO Media, focusing on helping SMBs maximize ROI from managed IT and collaboration solutions. With a background at Mitel and a Bachelor of Science from Black Hills State University, he specializes in client adoption, retention, and risk mitigation.

He has a keen interest in emerging AI-powered platforms designed to enhance sales and customer conversations.

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Experience
12 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Greater Phoenix Area, United States
Personality Overview

How Lonnie shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lonnie cares about

Technology ROI
His professional focus is ensuring clients achieve measurable business value and ROI from their technology investments, particularly for SMBs.
Client Retention
A core specialty mentioned in his role is client adoption and retention, indicating a focus on long-term customer value and success.
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Career

Work history

4-2025
Customer Success Manager
IPRO Media, Inc.
7-2013 - 4-2025
System Implementation and Support Specialist
Mitel
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2000 - 2023
Bachelor of Science (BS)
Black Hills State University
8-1998 - 5-2000
Associate's degree
Northern Wyoming Community College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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