Louisa Dall in

Louisa Dall

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Head of Payment Systems at Virgin Money
📍 Greater Edinburgh Area, United Kingdom

Louisa Dall is a recognized leader in financial technology, currently serving as Head of Payment and Treasury Systems at Nationwide Building Society. With a career spanning roles at Virgin Money and Lloyds, she specializes in payments transformation and simplifying technology for customers. Louisa has been nominated for the Women in Tech Excellence Awards.

Outside of work, Louisa is deeply involved in her community. She has served as a co-chair for a local primary schools Parent Council and participates in charitable fundraising events, such as the Edinburgh Kiltwalk to support the Edinburgh Childrens Hospital Charity.

She has discussed using AI to introduce intelligent "friction" into payment journeys to proactively prevent fraud and enhance customer trust.

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Experience
24 Years
Current Role
Head of Payment Systems
Job Level
Mid-senior
Location
Greater Edinburgh Area, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Louisa cares about

AI in Payments
Explores using AI to proactively prevent fraud and enhance security, suggesting intelligent friction can improve customer trust rather than hinder the user experience.
Payments Transformation
Her career is focused on shaping the future of payments and simplifying the technology estate for customers at major financial institutions like Nationwide and Virgin Money.
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Career

Work history

10-2024
Head of Payment Systems
Virgin Money
10-2024
Head of Payment and Treasury Systems
Nationwide Building Society
4-2023 - 10-2024
Head of Payments, UK and Europe
PNC
4-2019 - 4-2023
Industry Product Lead, Pay.UK Initiatives
Lloyds Banking Group
6-2018 - 4-2019
Innovation & Investment, Global Transaction Banking
Lloyds Banking Group
In the press

Media appearances

Louisa Dall, Head of Payment & Treasury Systems at Virgin Money, on. Featured in C‑Suite Podcast (Facebook)
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Education
2019 - 2019
BCS Professional Certificate in Business Architecture
BCS, The Chartered Institute for IT
2014 - 2014
SWIFT Accredited
SWIFT
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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