Luana Ciarineli is a Commercial Operations Coordinator at Stellantis Financial Services with extensive experience in project management, customer experience (CX), and strategic planning. A graduate of FGVs MBA program, she is frequently described by colleagues as a practical, dedicated, and empathetic leader who excels at driving projects and developing teams.
Luana is passionate about continuous improvement methodologies, frequently discussing powerful tools like Value Stream Mapping. She recently attended CONAREC 2025, focusing on the future of customer experience and the role of AI in creating personalized, human-centric service. She values new perspectives and enriching experiences that drive future growth.
She holds Green Belt and Yellow Belt certifications in Lean Six Sigma, demonstrating a commitment to process excellence and efficiency.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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