Lucas K.

Sharpshooter
DISC Type : DC

Head, Customer Success Global SMB, Mid-market & Enterprise (EMEA & APAC) at Remote

The Randstad, Netherlands

Overview

Lucas has no verified overview

Personality Overview

ROI Driven

Thorough Evaluator

Rigorous & Demanding

They respond better to strong and respectful interactions.  They take a lot of pride in personal achievements. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

Lucas has no verified topics they care about

Media Appearances

Lucas has no verified media appearances

Work History

11-2025
Head, Customer Success Global SMB, Mid-market & Enterprise (EMEA & APAC) at Remote
9-2024 - 11-2025
Head, Customer Success Mid-market & Enterprise (EMEA & APAC) at Remote
4-2023 - 9-2024
Senior Manager, Customer Success (EMEA) at Remote
2-2023 - 4-2023
Manager, Customer Success (EMEA) at Remote
12-2021 - 2-2023
Manager, Customer Success (NORAM) at Remote

Education

2017 - 2019
Master of Business Administration (MBA) from FGV - Fundação Getulio Vargas
2021 - 2021
Business Certificate Programs from Harvard Business School

More Information

Social Presence :

Prographics :

Exp : 14 Location : The Randstad, Netherlands Job Level : N/A Designation : Head, Customer Success Global SMB, Mid-market & Enterprise (EMEA & APAC) at Remote
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Insights For Selling To Lucas

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Speak about competitive differentiation that your product offers
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Avoid being too verbose
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lucas is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Lucas

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Lucas move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Lucas take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Lucas

Personality Compatibility


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