Lucas W.

Commander
DISC Type : D

Customer Support & Business Development Specialist at Sportmonks

Nairobi County, Kenya

Overview

Lucas has no verified overview

Personality Overview

Risk-Taker

Strong-Willed

Very Quick

They take a lot of pride in personal achievements.  They prefer to be the ones controlling the conversation or defining the terms. They are not always relationship oriented.

Topics They Care About

Lucas has no verified topics they care about

Media Appearances

Lucas has no verified media appearances

Work History

9-2023
Customer Support & Business Development Specialist at Sportmonks
9-2022 - 1-2023
Sales Manager at Eclipse Networks Ltd
8-2022 - 5-2023
Customer Support & Call Center Specialist at TEKLED by Teksan
6-2022 - 9-2023
Customer Support Specialist at MutualArt
1-2022 - 12-2022
Marketing & Business Development Manager at Jenga Onsite Ltd

Education

9-2024 - 12-2024
Certified Customer Service Professional (CCSP) from Institute of Customer Service and Relationship Management
4-2024 - 8-2024
Certificate from University of Michigan - Stephen M. Ross School of Business

More Information

Social Presence :

Prographics :

Exp : 3 Location : Nairobi County, Kenya Job Level : Junior Designation : Customer Support & Business Development Specialist at Sportmonks
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Insights For Selling To Lucas

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Get to the point quickly instead of spending time doing small talk
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don't try too hard to forge relationships with them
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lucas is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Lucas

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Lucas move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Lucas take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Lucas

Personality Compatibility


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