Luciano Dias in

Luciano Dias

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Gerente de Canais Digitais e Call Center at YDUQS
📍 Rio de Janeiro, Rio de Janeiro, Brazil

Luciano Dias is the Digital Channels and Financial Planning Manager at YDUQS, where he is responsible for the strategy and operation of channels that account for 25% of annual new student acquisition. He holds an MBA in Project Management and Agile Methodologies from Ibmec.

He was a featured speaker at the Blip ID 2025 conference, sharing his expertise on engagement and sales.

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Experience
14 Years
Current Role
Gerente de Canais Digitais e Call Center
Location
Rio de Janeiro, Rio de Janeiro, Brazil
Personality Overview

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Decision Approach
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Priorities

Topics Luciano cares about

Engajamento Conversacional
Represented YDUQS as a speaker at Blip ID 2025, discussing how conversational journeys transform customer relationships and generate real impact in sales.
Canais Digitais
Manages the strategy and operations for key digital channels, including Sales Call Center, Marketplace, and Affiliates, driving a significant portion of new student growth.
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Career

Work history

5-2022
Gerente de Canais Digitais e Call Center
YDUQS
4-2022 - 5-2022
Gerente de planejamento comercial
YDUQS
10-2019 - 3-2022
Coordenador de marketing
YDUQS
1-2019 - 10-2019
Coordenador de Marketing
Estácio
5-2018 - 12-2018
Especialista em Inteligência de Mercado
Estácio
In the press

Media appearances

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Education
10-2023 - 9-2024
MBA em Gestão de Projetos e Metodologias Ágeis
Ibmec
9-2019 - 11-2021
Master of Business Administration - MBA
MBA USP/Esalq
2013 - 2016
Bacharelado em Administração
Estácio
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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