Lucy Miller is a Senior CX Enablement Manager at Calendly who specializes in translating data-driven Voice of Customer (VoC) insights into actionable CX strategy. She has a background in implementing advanced tools, including AI systems, to improve product and customer satisfaction. She holds a Kirkpatrick Bronze Level certification.
Lucy is a vocal advocate for inclusivity and allyship in the workplace. She is proud to be part of a company that actively works to create inclusive spaces and believes in fostering a future marked by equality, acceptance, and empowerment for everyone.
During her time in customer support at Calendly, Lucy was voted MVP of the Atlanta team.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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