Luis Lopez-Avila

Inquirer
DISC Type : cd

Director of Program Management at Microsoft

Sammamish, Washington, United States

Overview

Luis is a Director of Program Management at Microsoft, leading cross-functional teams to deliver service and repair experiences for Surface and Xbox. An MIT and Harvard Business School alum, he has a background in product management and engineering with previous roles at Amazon and Spacelabs Healthcare.

He is deeply involved in community-building, serving as Chief of Staff for Microsofts Hispanic and Latinx ERG (HOLA) and participating in groups like the Ford Hispanic Network and the Association of Mexican Professionals. He enjoys hands-on creation as a member of Techshop Detroit.

Unique fact: Luis holds multiple patents for innovative logistics containers and bags designed during his time at Amazon.

Personality Overview

Upfront

Hard To Convince

Demanding

They care equally about the product and its potential impact.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Design for Repair
His most recent role is Director of Program Management for Design for Repair in Microsoft's Surface division, indicating a core professional focus on product serviceability.
Hispanic & Latinx Community
He is the Chief of Staff for HOLA, Microsoft's Hispanic and Latinx Employee Resource Group, and has a history of involvement in similar professional networks.
Product Innovation
His experience spans new product introductions and he holds patents for physical product designs, showing a passion for tangible creation and development.

Media Appearances

Luis has no verified media appearances

Work History

9-2022
Director of Program Management at Microsoft
8-2018 - 9-2022
Senior Program Manager, New Product Introduction at Microsoft
4-2018 - 7-2018
Senior Engineering Manager at Spacelabs Healthcare
8-2017 - 4-2018
Senior Product Manager Technology - Robotics Scout at Amazon
7-2016 - 8-2017
Senior Global Commodity Manager - Prime Air at Amazon

Education

2012 - 2014
Master's degree from Massachusetts Institute of Technology
2013 - 2013
Design Thinking and Innovation. from Harvard Business School

More Information

Social Presence :

Prographics :

Exp : 21 Location : Sammamish, Washington, United States Job Level : Mid-senior Designation : Director of Program Management at Microsoft
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Insights For Selling To Luis

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Stress on the business value that your product offers

DONT's

  • Refrain from asking too many questions
  • Avoid long winding pitches, stay objective
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luis is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Luis

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Luis move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Luis take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Luis

Personality Compatibility


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