Luis Rosales in

Luis Rosales

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Executive Account Manager - LATAM at Teleperformance
📍 Colombia

Luis Rosales drives strategic partnerships in Latin America, focusing on transforming customer experience and operations through innovative, tech-powered solutions. A certified COPC® leader, he specializes in revenue generation, operational efficiency, and digital business services for clients across the US and LATAM.

He is a recipient of the Outstanding Young Men of America award, a distinction that commends his dedication to community service, professional achievement, and leadership. This honor reflects a commitment to making a positive impact both within and outside his professional sphere.

Unique fact: Luis was recognized with the prestigious Outstanding Young Men of America award for his community service and leadership.

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Experience
1 Years
Current Role
Executive Account Manager - LATAM
Job Level
Middle
Location
Colombia
Personality Overview

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Communication Style
Decision Approach
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Luis cares about

Customer Experience (CX)
His work is centered on improving the customer journey. He is a certified leader in CX operations and best practices through COPC®.
LATAM Market Growth
His role focuses on developing strategic partnerships and supporting client business goals specifically within the US and Latin American markets.
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Career

Work history

2-2024
Executive Account Manager - LATAM
Teleperformance
2021 - 2022
New Client Director
Américas BPS
2019 - 2021
Self-Employed
Independiente /
2017 - 2018
Multisector Senior Manager
Atento
2011 - 2017
Site Director
Foundever
In the press

Media appearances

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Education
BS Interdisciplinary Studies
Plymouth State University
2021 - 2022
Empresas de Excelencia Exportadora
Universidad De Los Andes Facultad de Administracion
2021 - 2022
Empresas de Excelencia Exportadora
Universidad de Los Andes
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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