Luisa Fernanda B.

Enthusiast
DISC Type : i

Customer Success Manager at Multiplier

Medellín, Antioquia, Colombia

Overview

Luisa has no verified overview

Personality Overview

Consensus Focused

Amiable & Agreeable

Non-Confrontational

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Luisa has no verified topics they care about

Media Appearances

Luisa has no verified media appearances

Work History

5-2024 - 9-2025
Customer Success Manager at Multiplier
4-2023 - 5-2024
Application Support at DemandZEN
9-2022 - 9-2023
LATAM Recruiter Specialist & Administrative Assistant at DemandZEN
10-2021 - 9-2022
Talent Acquisition Specialist at CloudTask
4-2021 - 10-2021
Market Research Analyst at CloudTask

Education

2010 - 2017
Maestra en Arte Dramatico from Universidad de Antioquia

More Information

Social Presence :

Prographics :

Exp : 9 Location : Medellín, Antioquia, Colombia Job Level : N/A Designation : Customer Success Manager at Multiplier
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Insights For Selling To Luisa Fernanda

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luisa Fernanda is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Luisa Fernanda

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Luisa Fernanda move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Luisa Fernanda take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Luisa Fernanda

Personality Compatibility


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