Márcia Barbetti in

Márcia Barbetti

Sharpshooter · DISC type CD
Customer Care Director at JLR
📍 Greater São Paulo Area, Brazil

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
27 Years
Current Role
Customer Care Director
Job Level
Mid-senior
Location
Greater São Paulo Area, Brazil
Personality Overview

How Márcia shows up

Precise But Practical
Thorough Evaluator
Rigorous & Demanding

They do not care very much about building rapport or relationships. They are less concerned about the product and more about its potential impact. They put a lot of effort into ensuring personal success.

Priorities

Topics Márcia cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

7-2024
Customer Care Director
JLR
11-2019 - 7-2024
Customer Service Director - Brazil Market
JLR
5-2018 - 11-2019
Latin America & Caribbean After Sales Director
JLR
8-2015 - 4-2018
After Sales Manager - Brazil Market
JLR
6-2014 - 8-2015
After Sales Manager - Latin America & Caribbean (LACRO)
JLR
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2009 - 2010
MBA
FGV - Fundação Getulio Vargas
2004 - 2005
Post Graduate
Universidade Metodista de São Paulo
1998 - 2001
Graduate
Universidade Metodista de São Paulo
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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