Mac Walker

Captain
DISC Type : DS

Head of AI Ops at Helfie

New South Wales, Australia

Overview

Mac is the Head of AI Ops at Helfie, developing AI agents to help people manage their health. He is a product and strategy leader with experience building digital and AI platforms across four continents, specializing in payments, digital identity, and open banking. People who have worked with him describe him as creative, insightful, and strategic.

Based in Sydney, Mac is a father who is engaged in his local community. He leverages his professional network to create opportunities for his family, as shown when he sought work experience for his son.

He has a unique background that combines experience in advertising with deep expertise in digital transformation and technology strategy.

Personality Overview

Output-Driven

Consummate Professional

Long-Term Thinker

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

AI in Healthcare
His current role at Helfie focuses on building a world-class AI agent that empowers people to manage their own health, shifting the industry toward preventative care.
Digital Identity
A core theme in his career, he has led innovation projects involving the Trusted Digital Identity Framework and built products based on real-time identity transactions.
Product Commercialisation
As a founder and Chief Product Officer, he has deep experience in product strategy, value proposition development, and creating go-to-market and launch strategies.

Media Appearances

Mac has no verified media appearances

Work History

10-2024
Head of AI Ops at Helfie
7-2024 - 10-2024
Product Architect at Helfie
3-2023 - 7-2024
Chief Product Officer at Cruz
3-2023 - 11-2023
Founder and CEO at Ember
10-2020 - 3-2023
Senior manager, product strategy and innovation at Cuscal Limited

Education

2003 - 2004
Master from UTS

More Information

Social Presence :

Prographics :

Exp : 8 Location : New South Wales, Australia Job Level : Mid-senior Designation : Head of AI Ops at Helfie
URL has been copied!

Insights For Selling To Mac

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • During followups, use phone or text if needed, they should be fine
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't take their patience for granted, avoid long-winding sermons
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mac is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Mac

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Mac move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Mac take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Mac

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.