Mahnaz Mansouri
Login to view DISC.Mahnaz is an International Customer Service and Order-to-Cash Coordinator with deep expertise in B2B client support, export, and logistics. Holding a Masters degree, she is skilled in SAP, CRM, and ERP systems, focusing on streamlining processes between sales, logistics, and finance teams to enhance efficiency and client relationships.
She is passionate about understanding people and processes, valuing kindness, empathy, and genuine human connection in professional settings. Her interests include analyzing the customer experience strategies of innovative brands like Apple and BMW, focusing on how they build emotional connections and create a sense of being special for their clients.
She believes that kindness and respect are universal languages that transcend cultural and linguistic barriers in international business.
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