Malvika Upadhyay

Evaluator
DISC Type : cds

Project Lead at Actalent Services (Allegis Group)

Bengaluru, Karnataka, India

Overview

Malvika Upadhyay is a results-oriented Program and Resource Manager with nine years of experience at major tech companies including Actalent, Amazon, and Oracle. She specializes in customer service delivery, operations, and team management, with a recent focus on leading Alexa Preview initiatives. She holds a Bachelor of Engineering from Raipur Institute of Technology.

Her recent activity highlights a strong appreciation for a supportive team environment, continuous learning, and celebrating the contributions of colleagues, mentors, and leaders.

She has unique experience managing the entire lifecycle of Beta testing programs for Amazons Alexa features, from recruitment to presenting user feedback to product teams.

Personality Overview

Hard To Convince

Thorough Evaluator

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Alexa Beta Programs
Managed recruitment, engagement, and feedback analysis for Beta testers to validate and enhance Alexa features before their market launch at multiple companies.
IT Resource Management
Extensive experience at Oracle overseeing ITIL-driven service delivery, project staffing based on skill matrices, and ensuring optimal resource allocation and utilization.
Team Leadership
Focuses on creating a supportive environment that fosters continuous learning and high performance, as highlighted in a recent post celebrating her team.

Media Appearances

Malvika has no verified media appearances

Work History

1-2025
Project Lead at Actalent Services (Allegis Group)
6-2023
Project Manager at Amazon
6-2023 - 12-2024
Program Manager at Ifocus Systec
10-2019 - 1-2023
SE HUB RESOURCE MANAGER at Oracle
10-2019 - 1-2023
Resources Manager at Oracle India Pvt Ltd

Education

2007 - 2011
Bachelor of Engineering - BE from Raipur Institute of Technology Chhatona, Mandir Hasaud,Raipur.
1993 - 2007
Education details unavailable from Delhi Public School, Korba

More Information

Social Presence :

Prographics :

Exp : 5 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Project Lead at Actalent Services (Allegis Group)
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Insights For Selling To Malvika

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Malvika is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Malvika

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Malvika move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Malvika take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Malvika

Personality Compatibility


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