Marc Hensley

Enigma
DISC Type : idc

IT System Manager – Financial Systems at DFAS

Avon Lake, Ohio, United States

Overview

Marc is a veteran U. S. Navy Supply Corps Officer and Certified Internal Auditor with over 15 years of experience modernizing federal financial systems. At DFAS, he leads enterprise-level automation and internal controls for systems processing over $250 billion in annual transactions, leveraging his expertise in ERP transitions and cost optimization.


He once led a financial automation initiative that successfully reduced the manual workload by 90% for a key process.

Personality Overview

Friendly Yet Blunt

Persuasive & Assertive

Hard To Convince

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Financial Modernization
He has deep experience directing ERP transitions (Navy ERP, GFEBS) and implementing automation to improve large-scale DoD financial operations.
Audit Readiness
As a Certified Internal Auditor, he has managed enterprise-level audit readiness, coordinated with external auditors like PwC, and overseen SSAE-18 audits with zero findings.
Internal Controls
His roles consistently involve strengthening internal controls, compliance, and SOC1 reporting to ensure the integrity of massive financial systems.

Media Appearances

Marc has no verified media appearances

Work History

12-2021
IT System Manager – Financial Systems at DFAS
8-2018 - 12-2021
Director Operational Control, Military Pay Navy and Marine Corps at DFAS
10-2014 - 4-2018
Audit Support Accountant at DFAS
4-2010 - 3-2014
Defense Finance and Accounting Service (DFAS) Business Integration Officer at DFAS
12-1999 - 3-2014
Supply Corps Officer at US Navy

Education

Master's degree from University of Hawaii at Manoa
1996 - 1998
Bachelor of Business Administration (B.B.A.) from Brenau University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Avon Lake, Ohio, United States Job Level : Middle Designation : IT System Manager – Financial Systems at DFAS
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Insights For Selling To Marc

During A Call Or A Meeting

DO's

  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marc is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Marc

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Marc move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Marc take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Marc

Personality Compatibility


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