Marcelo Izumi in

Marcelo Izumi

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Chief Commercial Officer (CCO) at Octágora
📍 São Paulo, Brazil

Marcelo Izumi is the Co-founder and Chief Business Officer at Octágora, leveraging over 20 years of experience in sales, marketing, and strategy to transform customer service through technology. People who have worked with him describe him as proactive, dedicated, and analytical. He holds a post-graduate degree from FGV - Fundação Getulio Vargas.

Outside of his executive career, Marcelo has a creative side, having previously been in a rock band with his Octágora co-founder, Daniel Cussi. This long-standing friendship and shared history formed the foundation for their business partnership, which started over a simple cup of coffee.

His company, Octágora, was recognized by EXAME for its explosive growth, achieving a 243% increase in revenue between 2023 and 2024.

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Current Role
Chief Commercial Officer (CCO)
Location
São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Marcelo cares about

Customer Service Transformation
His professional mission is to connect technology and strategy to revolutionize the customer service experience for both companies and consumers.
Remote Visual Assistance
He co-founded a pioneering company in Brazil focused on using remote visual support and AR to solve technical issues efficiently, reducing costs and unnecessary displacements.
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Career

Work history

2-2021
Chief Commercial Officer (CCO)
Octágora
2-2020 - 1-2021
Co-Founder
Octágora
1-2020 - 1-2021
Head of Business Strategy & Innovation
Funcional Health Tech
5-2019 - 12-2019
Diretor Comercial
AzimuteMed | Soluções Customizadas em Saúde
1-2018 - 4-2019
Business Executive Manager - BU Specialty Care
ePharma - Inovação, Integração e Cuidado em Saúde
In the press

Media appearances

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Education
2006 - 2007
Pos-Graduated
FGV - Fundação Getulio Vargas
2002 - 2005
Bachelor
Universidade Metodista de São Paulo
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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