Marcus Blackman

Observer
DISC Type : ci

Operations Manager at Kroger

Fort Worth, Texas, United States

Overview

Marcus is an operations professional with a solid foundation in optimizing processes using lean techniques. He leverages his experience as a US Army Construction Supervisor and his Bachelor of Business Administration from the University of Central Oklahoma to drive operational excellence at Kroger.

His background is rooted in military service, having completed a deployment from 2024-2025. He maintains a professional interest in the defense sector, following companies like the US Army and Lockheed Martin.

Unique fact: He supervised one of the highest-priority construction projects in U. S. Central Command during his military deployment.

Personality Overview

Curious

Value Driven

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

Operational Excellence
Focuses on optimizing operational processes through lean techniques to improve KPI metrics and achieve continuous improvement.
Team Leadership
Has a proven track record of managing cross-functional teams and supervising personnel in both corporate and military settings.
Project Management
Certified in Project Management Fundamentals, he has supervised multiple projects with significant budgets and specifications.

Media Appearances

Marcus has no verified media appearances

Work History

1-2020
Operations Manager at Kroger
3-2015 - 8-2017
Machine Operator at Americas beverage company
2-2014
Horizontal Construction Engineer Supervisor at US Army

Education

2008 - 2013
Bachelor of Business Administration (B.B.A.) from University of Central Oklahoma

More Information

Social Presence :

Prographics :

Exp : 9 Location : Fort Worth, Texas, United States Job Level : Middle Designation : Operations Manager at Kroger
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Insights For Selling To Marcus

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Build rapport, it will come handy to handle hard questions later
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marcus is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Marcus

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Marcus move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Marcus take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Marcus

Personality Compatibility


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