Maren Batalden

Observer
DISC Type : ic

Chief Quality Officer at Cambridge Health Alliance

Cambridge, Massachusetts, United States

Overview

Maren Batalden is the Chief Quality Officer at Cambridge Health Alliance, where she focuses on health systems improvement and shaping a culture of continuous improvement. A practicing general internist, she holds a Doctor of Medicine from Harvard Medical School.

Her work is distinguished by a deep passion for co-producing care, consistently partnering with patients to achieve safer, higher quality, and more compassionate outcomes.

Personality Overview

Curious

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Patient Coproduction
A core theme in her work and publications, she is a vocal advocate for partnering directly with patients to co-design and improve healthcare services and outcomes.
Healthcare Quality
As Chief Quality Officer, she leads initiatives to improve patient safety, adherence to evidence-based guidelines, and the overall patient experience.
Health Systems Improvement
Her career is dedicated to enhancing the safety, timeliness, effectiveness, and efficiency of care within health systems.

Media Appearances

CHA Names Maren Batalden Chief Quality Officer. Featured in Cambridge Health Alliance Newsroom

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Maren Batalden – Chief Quality Officer at Cambridge Health Alliance. Featured in The Org

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Work History

7-2020
Chief Quality Officer at Cambridge Health Alliance
9-2011
Associate Chief Quality Officer at Cambridge Health Alliance
4-2003
Hospitalist Physician at Cambridge Health Alliance
1-2017 - 7-2020
Director of Medical Management, Accountable Care Organization at Cambridge Health Alliance
6-2013 - 7-2020
Associate Director of Graduate Medical Education for Quality and Safety at Cambridge Health Alliance

Education

1995 - 1999
Doctor of Medicine (MD) from Harvard Medical School
1990 - 1992
Master of Public Health (MPH) from University of North Carolina at Chapel Hill School of Public Health

More Information

Social Presence :

Prographics :

Exp : 30 Location : Cambridge, Massachusetts, United States Job Level : Leadership Designation : Chief Quality Officer at Cambridge Health Alliance
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Insights For Selling To Maren

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Be prepared for a lot of questions, answer them objectively
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Maren is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Maren

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Maren move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Maren take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Maren

Personality Compatibility


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