Maria Elisa Fagnani Barros in

Maria Elisa Fagnani Barros

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Account manager | Brasil at Teleperformance
📍 São Paulo, São Paulo, Brazil

Maria Elisa is a Business Consultant at Teleperformance in Brazil, specializing in digital transformation and customer experience (CX/CS). Leveraging a diverse background that began with product design, she has cultivated expertise in client relations, growth marketing, and project management, demonstrating a clear career progression within her company.

Her professional journey is built on a foundation in product design, where she discovered her natural talent for communication. This creative background gives her a unique perspective in understanding client needs and solving problems with a logical and fast-paced approach, focusing on transparent communication.

She has a unique career trajectory, having successfully transitioned from the creative field of product design to a technical and strategic role in business consulting.

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Experience
7 Years
Current Role
Account manager | Brasil
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Maria cares about

AI & Human Orchestration
Shares content on combining AI with human talent to transform complex operations into measurable performance, moving beyond basic technology implementation.
Digital Transformation
Her current role and professional headline highlight a core focus on guiding B2B clients through the challenges and opportunities of digital transformation.
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Career

Work history

1-2025
Account manager | Brasil
Teleperformance
7-2023 - 1-2025
Analista de growth marketing
Teleperformance
1-2023 - 7-2023
Agente de backoffice
Teleperformance
12-2022 - 1-2023
Agente interino de Tier 3 - célula de prioridade
Teleperformance
3-2022 - 11-2022
Agente de Backoffice
Teleperformance
In the press

Media appearances

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Education
2018 - 2018
Pós-graduação
FACAMP - Faculdades de Campinas
2011 - 2015
Bacharelado
FACAMP - Faculdades de Campinas
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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