Mariana Patricio in

Mariana Patricio

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Customer Relationship & PSP Manager at AbbVie
📍 São Paulo, São Paulo, Brazil

Mariana is the Patient Experience Manager at AbbVie, leveraging her background in pharmacy and an MBA from ESPM. Her career at AbbVie has progressed from Pharmacovigilance to Launch Excellence and Patient Support Programs, consistently focusing on enhancing the patient journey and maximizing product value.

She is passionate about creating a positive impact on patients lives and actively promotes career opportunities within her team at AbbVie.

She has deep experience in designing, building, and implementing new services and projects for patient support programs.

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Experience
12 Years
Current Role
Customer Relationship & PSP Manager
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mariana cares about

Patient Experience
Her current role is Patient Experience Manager, and her social media posts indicate a strong focus on positively impacting patient lives.
Patient Support Programs
As a manager and former specialist in PSP, she has extensive experience designing and implementing value-added services for patients.
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Career

Work history

9-2020
Customer Relationship & PSP Manager
AbbVie
8-2016 - 9-2020
Patient Support Program Specialist
AbbVie
7-2019 - 12-2019
Launch Excellence Coordinator and Project Specialist
AbbVie
7-2013 - 1-2014
Jr Pharmacovigilance Analyst
Abbott Lab
12-2012 - 5-2013
Pharmacovigilance Technician
VOXLINE Contact Center
In the press

Media appearances

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Education
2018 - 2019
Master of Business Administration - MBA
ESPM Escola Superior de Propaganda e Marketing
2005 - 2009
Farmacêutica bioquímica
Pós Graduação - Faculdades Oswaldo Cruz
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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