Marie Dalby Madsen

Sharpshooter
DISC Type : DC

Direktør | Digital development and Customer experience | Insurance claims at Gjensidige

Copenhagen, Capital Region of Denmark, Denmark

Overview

Marie is the Director of Digital Development and Customer Experience at Gjensidige, where she leads insurance claims innovation. Her expertise spans digital strategy, AI product design, and customer experience, built upon a foundation in marketing and a Bachelor of Science from Aalborg University. She has a history of leading agile teams to success.

Outside of her formal role, Marie is a passionate advocate for her team, frequently celebrating their successes and actively recruiting new talent. She shows a keen interest in mentoring and inspiring the next generation of professionals, drawing inspiration from their creativity and intelligence.

She successfully transitioned from Head of Marketing to a Director of Digital Product Development, showcasing her diverse skill set and leadership.

Personality Overview

Precise But Practical

Thorough Evaluator

Rigorous & Demanding

They respond better to strong and respectful interactions.  They do not care very much about building rapport or relationships. They put a lot of effort into ensuring personal success.

Topics They Care About

Digital Customer Journey
Her entire career at Gjensidige has focused on enhancing the customer experience, from marketing channels to her current role in digital development and insurance claims.
AI Product Design
This is a specifically listed skill from her time as a Productchef, indicating a focus on leveraging new technologies for product development.
Agile Leadership
She has experience leading agile marketing teams and applies agile methodologies to digital product development, focusing on iterative improvement and team collaboration.

Media Appearances

Marie has no verified media appearances

Work History

12-2025
Direktør | Digital development and Customer experience | Insurance claims at Gjensidige
11-2024 - 2-2026
Productchef | Digital development and Customer experience | Insurance claims at Gjensidige
3-2018 - 10-2024
Head of marketing, Denmark at Gjensidige
8-2014 - 2-2018
Marketingkonsulent, Channels, Nordic at Gjensidige
2-2014 - 7-2014
Digital kommerciel koordinator at Aller Media A/S

Education

8-2008 - 6-2011
Bachelor of Science - BS from Aalborg University
2003 - 2006
studentereksamen from struer gymnasium

More Information

Social Presence :

Prographics :

Exp : 14 Location : Copenhagen, Capital Region of Denmark, Denmark Job Level : N/A Designation : Direktør | Digital development and Customer experience | Insurance claims at Gjensidige
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Insights For Selling To Marie

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Hold your ground without indulging in one-upmanship
  • Refer to testimonials from well-known industry leaders

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don't try too hard to forge relationships with them
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marie is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Marie

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Marie move?

  • If convinced, they can reach decisions quite fast.
  • Can Marie take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Marie

Personality Compatibility


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