Marie-Josée De Gagné in

Marie-Josée De Gagné

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Customer Engagement Training Lead at Pfizer
📍 Montreal, Quebec, Canada

Marie-Josée is an experienced learning and development leader, currently serving as the Customer Engagement Training Lead at Pfizer. Her career includes over 20 years at Novartis, where she specialized in capability development and commercial excellence. She is a graduate of UQAM | Université du Québec à Montréal.

She is passionate about enabling employee growth and is driven by new professional beginnings. She values and shares inspiring content with her network, indicating an appreciation for continuous learning and thought-provoking conversations.

After an impressive 20-year tenure at Novartis, she embraced a new beginning by joining Pfizer.

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Experience
18 Years
Current Role
Customer Engagement Training Lead
Job Level
Mid-senior
Location
Montreal, Quebec, Canada
Personality Overview

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Priorities

Topics Marie-Josée cares about

Learning & Development
Her entire career is centered on enabling business performance and employee growth through strategic learning plans and coaching.
Business Transformation
Led the redesign of field associate roles during a major business model transformation in Novartis's oncology division.
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Career

Work history

5-2025
Customer Engagement Training Lead
Pfizer
7-2023 - 4-2025
Consultant, Learning and Development
Nudge Learning
4-2019 - 12-2022
Capabilities Development and Performance Excellence Lead
Novartis Oncology
1-2015 - 4-2019
Commercial Excellence Manager, Hematology
Novartis Oncology
1-2013 - 1-2015
Brand Manager, Neurosciences & Rheumatology
Novartis Pharma Canada
In the press

Media appearances

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Education
Bac
UQAM | Université du Québec à Montréal
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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