Mark Carico

Enthusiast
DISC Type : i

National Account Manager at GSA

San Diego, California, United States

Overview

Mark Carico is an experienced National Account Manager at the U. S. General Services Administration (GSA), where he specializes in developing strategic partnerships with key federal agencies. A skilled leader in government procurement and customer relationship management, he holds a Master of Arts in Organizational Management from The George Washington University.

He maintains strong connections to his alma maters, the University of Virginia, where he earned his Bachelor of Arts, and The George Washington University. These institutions form a core part of his educational and professional foundation.

As a National Account Manager, he is the designated liaison for high-profile government entities, including the Department of the Navy and the Department of State.

Personality Overview

Amiable & Agreeable

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Federal Agency Relations
Serves as the National Account Manager for the Department of Navy and U. S. Marine Corps, strengthening relationships with federal agencies.
Government Procurement
Has extensive experience in government procurement and speaks on GSA's government-wide acquisition contracts (GWACs).
Customer Engagement
His background includes serving as a Customer Service Director, responsible for managing comprehensive customer liaison programs and responding to inquiries.

Media Appearances

Mark has no verified media appearances

Work History

10-2014
National Account Manager at GSA
6-1996 - 10-2014
Customer Service Director at GSA

Education

BA from University of Virginia
MA from The George Washington University

More Information

Social Presence :

Prographics :

Exp : 29 Location : San Diego, California, United States Job Level : Middle Designation : National Account Manager at GSA
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Mark

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Mark take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Mark

Personality Compatibility


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