Mark Copanzzi

Doer
DISC Type : ds

Vice President of Retail Operations at Thompson Hospitality

Washington DC-Baltimore Area, United States

Overview

Mark Copanzzi is the Vice President of Retail Operations at Thompson Hospitality, bringing over two decades of leadership experience from roles including Proprietor at Outback Steakhouse and Managing Director at The Fireman Hospitality Group. He is an alumnus of Towson University and has progressively advanced his career within the restaurant industry.

Described as an inspiring and persuasive communicator, Mark excels at identifying and recruiting top talent. His leadership style is characterized by his ability to connect with potential team members on a personal level, making a significant impact on those he brings into the organization. He is deeply invested in building strong, passionate teams.

His recruitment conversations have been described by a new hire as "amazing" and capable of giving someone "goosebumps. "

Personality Overview

Fast-paced

Risk-Accepting

Results Focused

They exhibit a rare combination of being result-oriented but patient at the same time.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Talent Acquisition
He is actively hiring for multiple leadership roles and personally engages in conversations that convince top talent to join his team.
Hospitality Leadership
His career progression from Proprietor to VP of Retail Operations demonstrates a deep expertise in managing and scaling restaurant operations.
Culinary Excellence
His recruitment efforts focus on finding culinary innovators to elevate menu offerings and create extraordinary dining experiences at Thompson Hospitality venues.

Media Appearances

Mark has no verified media appearances

Work History

5-2023
Vice President of Retail Operations at Thompson Hospitality
4-2018 - 5-2023
Director Of Operations at Thompson Hospitality
9-2012 - 4-2018
Managing Director at The Fireman Hospitality Group
Proprietor at Outback Steakhouse

Education

Education details unavailable from Gaithersburgh High School
Education details unavailable from Towson University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Washington DC-Baltimore Area, United States Job Level : Senior Designation : Vice President of Retail Operations at Thompson Hospitality
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • During followups, use phone or text if needed, they should be fine
  • Focus on the results that your product produces, expect some strategic questions in return

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Avoid putting conscious effort into relationship-building
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Mark

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Mark take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Mark

Personality Compatibility


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