Mark Hellums in

Mark Hellums

Energizer · DISC type I
Field Service Technician at Forerunner Technologies, Inc.
📍 Cypress, Texas, United States

Mark Hellums is a Field Service Technician with three decades of experience in the telecommunications industry. He specializes in the installation and maintenance of large-scale traditional and VoIP solutions. With a vast number of technical certifications, including for UNIVERGE SV7000, he has a stated goal of returning to a management role.

He possesses an extensive list of over 20 specific technical certifications for various telecom systems, including numerous NEC and UNIVERGE platforms.

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Experience
9 Years
Current Role
Field Service Technician
Location
Cypress, Texas, United States
Personality Overview

How Mark shows up

Full Of Energy
Big Picture Person
Informal

They excel at seeing the bigger picture, and the long-term impact of their decisions. They are naturally enthusiastic, so take their promise with a pinch of salt. They are people oriented, friendly and like creating new connections.

Priorities

Topics Mark cares about

Telecom System Deployment
Has 30 years of experience installing and maintaining telecom systems for a wide range of users, from 10 to thousands.
VoIP & UC Solutions
His background includes large-scale deployments of VoIP solutions and applications supporting Unified Messaging, Collaboration, and Call Centers.
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Career

Work history

3-2025
Field Service Technician
Forerunner Technologies, Inc.
1-2006 - 4-2006
Gulf States Regional Manager
Active Voice
8-1999 - 7-2003
Field Service Manager
NEC Unified Solutions
9-1995 - 9-2025
Technician- Master, West Field Operations
NEC Corporation of America
8-1995 - 9-2025
Senior Technician
NEC
In the press

Media appearances

Media appearances and press coverage
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Education
1987 - 1988
Education details unavailable
Texas State University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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