Mark Murphy in

Mark Murphy

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Vice President & Global Head of Sales, Customer Experience Management at Conduent
📍 Dallas-Fort Worth Metroplex, United States

Mark is a proven revenue growth leader specializing in Customer Experience Management as the Vice President & Global Head of Sales at Conduent. He focuses on building and transforming global teams using a consultative, value-selling approach. He holds a Bachelor of Arts from Baylor University.

Based on his university activities, Mark has an interest in community and fellowship, having been a member of the Fellowship of Christian Athletes and the Sigma Alpha Epsilon fraternity. These affiliations suggest a value for teamwork, community, and personal principles.

He is an executive sales leader focused on helping global organizations succeed through enhanced customer experiences.

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Experience
35 Years
Current Role
Vice President & Global Head of Sales, Customer Experience Management
Job Level
Senior
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

How Mark shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mark cares about

Customer Experience
His entire career, including his current role at Conduent and previous positions at NTT DATA and Genpact, has been focused on leading customer experience management sales.
Global Sales Leadership
He has a long history of leading global sales teams and developing revenue growth strategies at companies like Conduent, Genpact, and Dell.
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Career

Work history

6-2021
Vice President & Global Head of Sales, Customer Experience Management
Conduent
2017 - 5-2021
Vice President of Sales and Business Development, Commercial Customer Experiences
NTT DATA, Inc.
2015 - 2017
Vice President of Global CX Sales
GENPACT
2006 - 2015
Global Services Strategic Sales Leader
Dell
2002 - 2006
Managing Director, Sales & Business Development
Electronic Data Systems
In the press

Media appearances

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Education
1985 - 1990
Bachelor of Arts
Baylor University
Keenan-Flagler Business School
University of North Carolina at Chapel Hill
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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