Mark Potter in

Mark Potter

Go-getter · DISC type d
Chief Information Officer at Optus
📍 Greater Sydney Area, Australia

Mark Potter is the Chief Information Officer at Optus, leading business transformation by applying technology to enhance customer experiences. With over 25 years of experience, including 16 years at Commonwealth Bank, he has a background in engineering from the University of Sydney and executive education from MIT Sloan.

Based in Sydney with his wife and two children, Mark is passionate about playing and coaching basketball. He also enjoys an active lifestyle that includes travel, scuba diving, surfing, photography, and home renovation. He is a vocal supporter of diversity and inclusion, including for women in STEM and Indigenous recognition.

His career began in civil engineering, a unique starting point for his eventual path to becoming a telecommunications CIO.

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Experience
34 Years
Current Role
Chief Information Officer
Job Level
Leadership
Location
Greater Sydney Area, Australia
Personality Overview

How Mark shows up

Self-Confident
Direct & Candid
Vision Oriented

They can be nudged to make faster decisions by offering what they value. They care equally about the product and its potential impact. They respond well to confident salespeople.

Priorities

Topics Mark cares about

Data-Driven Personalization
He led the implementation of a unified data platform at Optus specifically to create a more personalized journey and insightful decisions for customers.
People-Centric Tech
Believes that "great technology is a result of people" and focuses on building purpose-driven and diverse teams to drive technological change.
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Career

Work history

10-2021
Chief Information Officer
Optus
8-2020 - 10-2021
Partner and Co-Practice Leader, Financial Service
Partners in Performance
1-2016 - 2-2020
Executive General Manager - Institutional and Business Banking (CIO/COO)
Commonwealth Bank
7-2011 - 12-2015
Executive General Manager and CIO - Group and International Financial Services IT
Commonwealth Bank
9-2009 - 6-2011
Executive General Manager - Governance and Group IT
Commonwealth Bank
In the press

Media appearances

Optus | CIO | Mark Potter – The iTnews Podcast. Featured in Apple Podcasts (iTnews)
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Articles by Mark Potter at Optus. Featured in Optus
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Education
1987 - 1990
Engineering
University of Sydney
Exec Ed
MIT Sloan School of Management
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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