Mark Sterling, PMP

Enigma
DISC Type : dic

Senior Vice President PMO, Business Continuity, and Transformations at TaskUs

United States

Overview

Mark Sterling is the Senior Vice President of PMO, BCP, & Transformations at TaskUs, where he leads program management and organizational change. His career is built on directing global transitions and implementations. He holds a Bachelor of Science from Drexel University and is a certified Project Management Professional (PMP).

Mark is deeply invested in fostering a "People-First" company culture. He frequently celebrates his teams achievements and takes pride in company initiatives that support employees and their families, such as sponsoring the education of employees children. He values a positive and supportive work environment.

He is passionate about finding more efficient ways to work and is focused on the cutting edge of GenAI and automation.

Personality Overview

Challenger

Fast Follower

Persuasive & Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

People-First Culture
Multiple posts emphasize taking care of employees, celebrating their wins, and investing in their families' futures, reflecting a core leadership value.
Business Transformation
His role focuses on transformations and he recognizes team members for leading complex technical implementations and transformation projects.
GenAI & Automation
He has expressed a passion for leveraging GenAI and automation to work smarter and more efficiently, and has actively recruited for his team in this area.

Media Appearances

Mark has no verified media appearances

Work History

9-2025
Senior Vice President PMO, Business Continuity, and Transformations at TaskUs
3-2022 - 9-2025
DVP PMO at TaskUs
1-2018 - 7-2022
VP PMO at TaskUs
3-2017 - 7-2022
Sr. Director of Client Services and Implementations at TaskUs
7-2014 - 3-2017
Senior Director, Transition and Transformation at Sutherland Global Services

Education

1998 - 2003
Bachelor of Science (BS) from Drexel University's LeBow College of Business

More Information

Social Presence :

Prographics :

Exp : 23 Location : United States Job Level : Leadership Designation : Senior Vice President PMO, Business Continuity, and Transformations at TaskUs
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Mark

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Mark take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Mark

Personality Compatibility


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