Mark Underwood in

Mark Underwood

Commander · DISC type D
Center Operations Manager Recovery at Ford Credit
📍 Mount Juliet, Tennessee, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
30 Years
Current Role
Center Operations Manager Recovery
Job Level
Middle
Location
Mount Juliet, Tennessee, United States
Personality Overview

How Mark shows up

Impact-Driven
Candid & Clear
Very Quick

More than the product, they care about the effectiveness of the product. They respond better to strong and respectful interactions. They are not focused on building rapport and relationships.

Priorities

Topics Mark cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2025
Center Operations Manager Recovery
Ford Credit
2-2022 - 9-2025
Operations Center Manager
Ford Credit
1-2018 - 2-2022
Business Development Manager
Ford Credit
5-2016 - 12-2017
Credit Supervisor
Ford Credit
6-2015 - 5-2016
Funding Team Leader
Ford Credit
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2006 - 2008
Bachelor's degree
University of Phoenix
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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