Marleen Metcalf in

Marleen Metcalf

Inquirer · DISC type cd
Director, Customer & Operations Support at Southern Company Gas
📍 Atlanta, Georgia, United States

Marleen Metcalf is the Director of Customer & Operations Support at Southern Company Gas, with extensive experience in process analytics, project management, and strategic sourcing within the energy sector. She holds a BS from Tennessee State University and an MBA, and is a certified Scrum Master with a background in Agile methodologies.

Marleen is deeply committed to community service, serving on the Board of Directors for BCM Georgia, an organization focused on housing stability for families. She is a proud Tennessee State University alum and actively mentors engineering students, helping to shape the next generation of the workforce.

Interesting fact: Marleen recently took a reflective and purposeful journey to Addis Ababa, Ethiopia, and Zanzibar, Tanzania.

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Experience
19 Years
Current Role
Director, Customer & Operations Support
Job Level
Mid-senior
Location
Atlanta, Georgia, United States
Personality Overview

How Marleen shows up

Demanding
Upfront
Hard To Convince

They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Priorities

Topics Marleen cares about

Mentoring Students
As a Tennessee State University alum, she is actively involved in a partnership with Southern Company Gas to mentor and support engineering students entering the workforce.
Community Service
Serves on the Board of Directors for BCM Georgia, a nonprofit that works to prevent homelessness and provide housing stability for families in Metro Atlanta.
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Career

Work history

10-2023
Director, Customer & Operations Support
Southern Company Gas
5-2023 - 10-2023
Manager, Process Analytics, Performance & Integration
Southern Company Gas
8-2021 - 5-2023
Manager, Voice & Quality
Southern Company Gas
11-2019 - 8-2021
Results Delivery Value Partner
Georgia Power Company
7-2014 - 11-2019
IT Vendor Manager
Southern Company
In the press

Media appearances

Marleen Metcalf - Southern Company Gas - The Org. Featured in The Org
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Education
2003 - 2005
MBA
University of Phoenix
1997 - 2002
BS
Tennessee State University
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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