Martín Crudo in

Martín Crudo

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Operations Manager at MODO
📍 Argentina

Martín is a results-driven Operations Manager at MODO, specializing in fintech, digital payments, and banking. His expertise lies in leading customer success and support teams, simplifying processes, and bridging technology with business. He is a certified COPC Registered Coordinator and holds a degree from Universidad Torcuato Di Tella.

During his time as a manager at Nubi, his team achieved an impressive Net Promoter Score (NPS) of 77, reflecting high customer satisfaction.

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Experience
36 Years
Current Role
Operations Manager
Job Level
Middle
Location
Argentina
Personality Overview

How Martín shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Martín cares about

Customer Experience
His career has focused on customer success and support roles, exemplified by his post celebrating a high Net Promoter Score at a previous company.
Fintech Innovation
His introduction mentions a focus on innovation and digital transformation, aligning with his current and past roles at digital payment companies MODO and Nubi.
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Career

Work history

11-2025
Operations Manager
MODO
1-2017 - 11-2025
Operations, Customer Success & Support, Mngr.
Nubi S.A.
2015 - 2017
Process Improvement & Customer Success, Mngr.
flexibility
2006 - 2015
Customer Success & CX, Mngr.
Cablevisión - Fibertel
1999 - 2006
Customer Success, Mngr.
Multicanal
In the press

Media appearances

Esta es la gente que está detrás del éxito de MODO. Featured in Forbes Argentina
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Education
Programa de Management y Desarrollo para Directivos
Universidad Torcuato Di Tella
Bachelor of Administration and Marketing
Universidad Abierta Interamericana
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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