Marta Cardoso in

Marta Cardoso

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Customer Success Manager at Chekin
📍 Greater Barcelona Metropolitan Area, Spain

Marta is a customer-focused professional with experience in recruitment, quality, and training, currently working in customer success at Chekin. Described by colleagues as a positive, committed, and great communicator, she has a strong background in the hospitality tech industry. She holds a Bachelors degree from the University of Wales.

After making the life-changing decision to move to Barcelona nine years ago for her studies and career, Marta recently embarked on an exciting new adventure by relocating again. She is fluent in Portuguese and Spanish, and embraces new challenges and opportunities for growth.

Unique fact: Marta recently participated as a speaker in a webinar on how to automate guest check-in processes to comply with Portuguese government regulations.

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Experience
8 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Greater Barcelona Metropolitan Area, Spain
Personality Overview

How Marta shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Marta cares about

Customer Experience
Her career has progressed through customer care, quality, and training roles, culminating in her current position as a Customer Success Manager at Chekin.
Hospitality Tech
Her experience at Chekin and Olala Homes, along with her webinar on automating check-ins, demonstrates her expertise in technology for the travel and accommodation industry.
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Career

Work history

12-2024
Customer Success Manager
Chekin
12-2023 - 9-2024
Product Manager
Olala Homes
1-2022 - 12-2023
Customer Care Supervisor
Olala Homes
4-2021 - 11-2021
Recruitment Specialist
Talent Search People
7-2020 - 4-2021
Quality & Training Specialist
Webhelp
In the press

Media appearances

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Education
2015 - 2019
Bachelor's degree
University of Wales
2009 - 2012
Superior LEVEL 5
Escolas do Turismo de Portugal
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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