Martha Perez Rasetti
Login to view DISC.Martha Perez Rasetti is the Customer Service Manager at Falabella Financiero México, with extensive experience in leading call center operations for companies like Cencosud. She is skilled in budget administration and process improvement, holding a diploma in Omnichannel Customer Experience Management and a certification in Experience Design.
She is passionate about creating simple and effective experiences for clients. Her professional interests include major consumer brands like The Walt Disney Company and financial technology firms such as Fiserv, suggesting a focus on customer journey innovation and the technology that powers it.
Five years ago, a single phone call led to a pivotal career move that she describes as having changed her life and professional story.
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