Martin Brazeau

Observer
DISC Type : ic

Property Claim Examiner at Intact

Greater Ottawa Metropolitan Area, Canada

Overview

Martin Brazeau is a Property Claims Examiner at Intact, specializing in large loss and specialty lines. With a background in computer programming from La Cite collegiale and a CIP designation, he has extensive experience resolving complex claims, managing reserves, and ensuring adherence to best practices.

He has progressed through diverse roles within the claims department, including Quality Call Analyst and Telephone Adjuster, demonstrating a comprehensive understanding of the entire claims lifecycle from customer experience to final settlement.

His unique combination of technical education and deep insurance expertise allows him to critically analyze complex situations and manage vendor relationships effectively.

Personality Overview

Value Driven

Example Seeker

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They often ask many questions and rely heavily on information and documentation. They are generally strong communicators and are not easy to convince.

Topics They Care About

Complex Claims Resolution
Specializes in handling severe exposure and large loss claims, a core responsibility in his roles at Intact and Sovereign Insurance.
Claims Process Integrity
Focuses on ensuring claims are handled according to best practices by critically reviewing reports from independent adjusters and managing reserves.
Insurtech Applications
[Predicted] His educational background in computer programming suggests a strong interest in leveraging technology to improve the claims handling process.

Media Appearances

Martin has no verified media appearances

Work History

5-2023
Property Claim Examiner at Intact
9-2022 - 5-2023
MGA Team Claims Adjuster at Sovereign Insurance
4-2017 - 8-2022
Property road Adjuster at Intact
7-2013 - 8-2022
Telephone adjuster at Intact
2-2010 - 7-2013
Quality Call Analyst at Intact

Education

2000 - 2002
Computer programming from La Cite collegiale
2000 - 2002
Computer programing from La cite collegiale

More Information

Social Presence :

Prographics :

Exp : 21 Location : Greater Ottawa Metropolitan Area, Canada Job Level : N/A Designation : Property Claim Examiner at Intact
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Insights For Selling To Martin

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Invite them for a social do but don’t rely solely on the relationship
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Martin is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Martin

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Martin move?

  • They like to analyze well and then make their decisions.
  • Can Martin take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Martin

Personality Compatibility


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